98ab Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how 98ab collects, uses, and keeps your data secure.
98ab ("we", "our", "platform") places the highest priority on the privacy of all its users. This privacy policy describes what information we collect, why we collect it, how we use it, and how we keep it secure when you use 98ab's website, mobile platform, and related services. Please read this policy carefully. By using 98ab's services, you consent to this privacy policy.
SSL Encryption
All your information is protected with SSL encryption technology, which prevents third-party access.
Data Confidentiality
Your personal information is never sold and is never shared with third parties without authorization.
Your Control
You retain the right to view, correct, or delete your information.
What Information We Collect
We collect various types of information during registration and use of 98ab's services. This collection is done entirely for lawful purposes, to keep your account secure, and to improve the quality of our services.
Personally Identifiable Information
- Full name and date of birth (for age verification)
- Valid email address
- National ID card or passport number (for identity verification)
- Residential address
- Mobile number (for account verification purposes only)
Financial Information
- bKash, Nagad, Rocket, or Upay account details (for transaction processing)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and dates
Technical Information
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Logs of site visit times, pages, and activities
- Gaming activity history
Purpose of Data Use
98ab uses collected information only for specific and lawful purposes. We never use your information unnecessarily.
Account Management
Information is used to create your account, verify identity, secure login, and handle account-related communications.
Financial Transactions
Financial information is used to process deposits, withdrawals, and payments. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000.
Fraud Prevention
Information is analyzed to detect suspicious activity, ensure account security, and prevent money laundering.
Customer Support
Information is used to provide 24/7 live chat support in Bengali and to resolve your issues.
Legal Obligations
98ab is required to comply with applicable laws and regulations. For this reason, information may be provided in response to lawful requests from law enforcement authorities in certain cases. Information is also used as part of Anti-Money Laundering (AML) regulations and the Know Your Customer (KYC) process.
Cookies and Tracking Technologies
98ab uses cookies and similar technologies on its platform. Cookies are small text files stored in your browser that help improve your experience.
Types of Cookies
- Essential Cookies: Necessary to maintain login sessions and operate the core functions of the platform.
- Functional Cookies: Used to remember your preferences, language, and settings.
- Analytical Cookies: Collect site visit statistics to help improve the service.
- Security Cookies: Active to prevent fraud and unauthorized access.
You can control or disable cookies from your browser settings. Please note that disabling certain essential cookies may prevent the platform from functioning properly.
Data Sharing and Disclosure
98ab never sells your personal information under any circumstances. However, information may be disclosed in the following limited and specific situations:
Service Providers
Minimum necessary information may be shared with authorized third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical services. These parties operate under confidentiality agreements and may not use your information for any other purpose.
Legal Requirements
Information may be disclosed to comply with court orders, lawful requests from law enforcement authorities, or applicable legal regulations. In such situations, 98ab provides only the minimum amount of information required by legal obligation.
Business Transfers
In the event of a merger or acquisition of 98ab's business operations, user information may be transferred to the relevant parties. In that case, we will notify you in advance and inform you of the new privacy policy.
Data Security Measures
98ab follows industry-standard security practices to protect your privacy. Our security framework includes:
- SSL/TLS Encryption: All data transfers between the platform and your device are encrypted.
- Secure Server Infrastructure: Servers protected with firewalls and intrusion detection systems.
- Access Controls: Strict employee access policies, where only authorized staff can access specific data.
- Regular Security Audits: Regular audits and tests are conducted to identify security vulnerabilities.
- Two-Factor Authentication: An additional security layer for account access.
- Data Backup: Regular backup systems that reduce the risk of data loss.
Please note that no platform can guarantee complete security on the internet. We make every effort, but we also ask you to stay vigilant — for example, use a strong password and do not share your login details with anyone.
Data Retention Period
98ab retains your information only for as long as necessary. Retention periods are determined by the following criteria:
- Active Account: All information is retained while your account remains active.
- After Account Closure: Financial and identity information is generally retained for a defined period after account closure to meet legal obligations.
- Transaction Records: Financial transaction information may be retained for an extended period in accordance with legal requirements.
- Cookies and Session Data: Generally deleted when the session ends or when the set period expires.
Upon your request and where there is no legal obligation, we are able to delete your personal information. Please contact us regarding this.
Your Rights
As a 98ab user, you have the following rights over your own information:
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
You have the right to request correction of incomplete or inaccurate information. Corrections can be made through account settings or via support.
Right to Erasure
Where there is no legal obligation, you have the right to request deletion of your personal information.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes or to request a restriction on its processing.
To exercise any of the above rights, please contact our support team. We make every effort to respond to valid requests as quickly as possible.
Protection of Minors
98ab strictly provides services only to persons aged 21 or older. We do not knowingly collect information from any minor. Age is verified at registration, and if any account is found to belong to a person under 21, that account will be immediately closed and all collected information will be deleted.
If you become aware that a minor has registered on 98ab, please contact us immediately.
Changes to the Privacy Policy
98ab reserves the right to modify or update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- A notice will be displayed on the platform.
- A notification will be sent to your registered email address.
- The "Effective Date" on this page will be updated.
If you continue to use 98ab after the updated policy is published, this will be considered your consent to the new policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding the privacy policy, please contact us. Our support team is available 24/7 in Bengali to assist you.
Live Chat
Use our 24/7 Bengali live chat support for immediate assistance. Log in to the platform and select the chat option.
Disclaimer: This privacy policy has been prepared for informational purposes and serves as a legally binding document. Before using 98ab's services, please also read the Terms and Conditions and the Responsible Gaming Guidelines.